Privacy Policy
Last updated: September 3, 2024
1. Introduction
Ocean's Echelon Yacht Club ("we," "us," or "our") upholds your privacy. This document outlines how we manage, use, reveal, and conserve your data when you navigate our website centralutilityatlas.top or utilize our boat rental offerings.
When you engage with our offerings, you're agreeing to the data procedures detailed here. We abide by privacy laws like the Personal Information Protection and Electronic Documents Act (PIPEDA) and other significant Canadian privacy statutes.
2. Information Collection
2.1 Personally Identifiable Information
We collect your personal information voluntarily given to us when you:
- Reserve a boat
- Reach out to us via our website or phone
- Sign up for our newsletter
- Complete website forms
- Engage in surveys or offers
Such information may consist of:
- Your name and contact data (email, phone, and address)
- Financial data (handled securely by external services)
- Preferences and specifics about the boat rental
- Alternate contact details
- Food preferences or health details (if supplied)
2.2 Information Collected Automatically
Automatically gathered data upon visiting our website includes:
- IP address and geographical details
- Type and version of web browser
- Web pages looked at and duration of visit
- Originating web pages
- Details about your device (model, screen resolution, etc.)
2.3 Cookies and Tracking Technologies
Cookies and similar tracking systems are used to enhance user experience by enabling us to:
- Store your preferences
- Analyze web usage and performance metrics
- Deliver customized content
- Refine our services
It's possible to manage cookies through your browser or our cookie consent interface.
3. Utilization of Your Information
The information we gather serves to:
- Service Provision: To manage boat rental services, process your bookings, and communicate regarding your reservations
- Support for Our Customers: To answer your questions and offer support
- Transactions: To handle payments and billing
- Maintaining Safety and Security: To guarantee the reliability of our operations and safeguard from deceit
- Promotion: To send you offers and updates (when permission is provided)
- Website Enhancement: To evaluate user behavior and elevate our website's functionality
- Following Legal Obligations: To adhere to applicable legal standards
4. Dissemination and Disclosure of Information
We don’t sell, trade, nor lease your identifying information to unrelated parties. We may share your data under these scenarios:
4.1 With Third Parties Offering Services
We might disclose information to trusted external service entities that support us in areas like deposit processing, website administration, email marketing, analytics, and customer service.
4.2 Due to Legal Necessities
We may have to reveal your data if obligated by law or as needed to conform with legal actions, court mandates, urgent situations, or probes into possible illegal undertakings or scams.
4.3 During Business Changeovers
Should a corporate merger, acquisition, or sale of assets occur, your data could be transferred as a part of the deal.
5. Data Protection
We enforce suitable security procedures to cover your personal data from unauthorized entry, amendments, exposure, or demolition, including encryption, secured servers, controlled access, consistent assessments, and staff instruction.
Nonetheless, no digital transmission or storage method is infallible. Thus, the absolute security of your data cannot be wholly ensured.
6. Period of Data Retention
Your personal details are held solely as long as necessary for the reasons it was gathered, or as lawfully required. Standard duration includes:
- For boat rental records: 7 years (tax/legal reasons)
- For marketing communications: until you evict or erase your data
- For web analytics: 26 months
- For customer support queries: 3 years following the most recent interaction
7. Rights and Preferences
You're afforded rights such as access, correction, erasure (in accord with laws), data portability, opting out of marketing, and controlling cookies. To exercise these rights, please reach out to us using the information below.
8. Links to Third-Party Functions
8.1 Analytical Tools
We employ tools like Google Analytics for understanding website activity. You may opt out through their opt-out browser extension.
8.2 Social Media Channels
Our site may have links to social media that come with separate privacy assurances.
8.3 Financial Processors
We utilize third-party services that comply with PCI DSS for handling transactions.
9. Movement of Data Internationally
Your data could be transferred to and processed in countries aside from Spain. We ensure appropriate measures in line with governing privacy laws are in place.
10. Protecting Children’s Privacy
Our services aren't intended for those under the age of 13, and we make it a point not to intentionally gather their data. In case you suspect a minor has provided us with personal data, please get in touch promptly.
11. Updates to the Privacy Guidelines
Should there be amendments to our Privacy Policy, we will inform you by revising the policy on our website, emailing registered customers, or posting a notice on our site. Continuation of service use after the effective date means acceptance of the policy changes.
12. Reaching Out To Us
For any inquiries about this Privacy Policy or our handling of data, contact us at:
Ocean's Echelon Yacht Club — Privacy Coordinator
Marina Port Vell
Barcelona 08039
Spain
Phone: +34 932 21 00 00
Email: [email protected]
13. Compliance with Advertising Regulations
We adhere to advertising laws regarding user consent. Your cookie and tracking preferences can be altered anytime through our cookie settings.